Episode 24 How this company easily won my loyalty for the next 7+ years and essentially cornered the market How this company easily won my loyalty for the next 7+ years and essentially cornered the market for me...
Episode 23 How this company sabotaged their exponential growth & turned off loyal clients in one fellow swoop How this company sabotaged an incredible growth opportunity PLUS what they could have easily done differently to maximize loyalty...
Episode 21 BONUS: How this company lost my trust 5 minutes after the purchase How this company took me from excited to frustrated in 5 minutes and lost my trust...
Episode 20 How this company used one stellar interaction to win my loyalty for life How this company created a loyal lifelong clients through one interaction that could have turned out very differently...
Episode 19 How this multi-seven figure business gave me buyer’s remorse Why this 90 Day Planner gave me buyer’s remorse even though its an incredible product...
Episode 18 How this company I now LOVE, almost lost me right after the investment How this company I now LOVE, really botched my onboarding to their membership...
Episode 17 Every Six-Figure Coach Ready to Scale Needs to Hear This with Janelle Lara If you’re a six-figure coach, ready to scale, you need to hear this...
Episode 16 BONUS: How this company could WOW their members + stop losing fans to their competitors by only investing 15 minutes of their time Why this company is losing members to their competitor over something easily fixable....
Episode 15 Why support tickets, are your golden ticket – if you know what to do with them What being accidentally billed more than 2x the original rate cost....
Episode 14 How this company went from honeymoon phase to headache really quick Why this email marketing platform almost lost my business during the TRAIL period!...
Episode 13 How this company took me from cold lead to raving fan & loyal customer in a just a few days How this template shop immediately made me a raving fan + loyal customer...
Episode 12 BONUS: How this brand turned something as simple as sending an e-card into an alluring & irresistible cycle How this brand turned something as simple as sending a gift card into an alluring & irresistible cycle that I am delighted to repeat....
Episode 11 How I went from being all-in, to deciding not to purchase from this brand again Why I don’t think I will ever purchase from this brand again, even though I love what they stand for....
Episode 10 How I went from being over the moon about this brand, to feeling a bit duped to be honest How I went from being over the moon about this brand, to feeling a bit duped to be honest....
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